FAQs

Here are answers to frequently asked questions. If a question is not listed, please contact us under Support.

Registration

  • Registration is located on the start page (menu item "Start") directly below the login

The steps to registration:

  • Enter the data and the access code provided on the start page directly under Login

  • Creation and repeated entry of a secure password (at least 8 characters including 1 special character)

  • Clicking on the "Register" button completes the registration and you can get started immediately

  • Log in again by entering your e-mail and password on the start page
  • On the "My profile" page, the profile picture can be changed by clicking on "Edit my data"
  • On the "My profile" page, the password can be redefined by clicking on "Change password"

Procedure

  • Yes, for each successfully completed module you receive a certificate

  • The certificate can be downloaded under the menu item "My profile"

  • Once all modules have been successfully completed, you will receive the ACADEMY.WS final certificate
  • In principle, all modules must be completed positively

  • Each module consists of different individual lessons

  • At the end of each lesson there is an exercise to consolidate the content learned

  • Each module is completed with the final test

  • The certificate of completion can be downloaded from the "My profile" page by clicking on the "Download" button

  • The certificate can then be saved as a PDF document and then printed out
  • The exercises of each lesson are located in the respective lesson at the end of the learning content

  • If all the questions in the exercise have been answered correctly, you will receive a success message as a result
  • The final tests can be found in the respective modules under the menu item "Test".

  • Each question in the test must be answered correctly in order to receive the certificate on the "My profile" page
  • All exercises and all tests are 100% solvable with the learning content of the respective lesson or module

  • In case of problems we will be glad to help you via support form
  • All modules, lessons, tests and certificates can be viewed on the "My profile" page

  • The learning progress is displayed with a check mark next to the lesson or final test

  • If all lessons of a module including the final test are marked with a check mark, the download button for the respective module certificate appears

  • After successful completion of all modules, the download button for the ACADEMY.WS certificate of completion will be activated
  • We will be happy to help you via the support form

  • Here is an input field for detailed problem description
  • In the main menu at the top right you will find the Languages button

  • Here you can find a selection of available translations
  • All videos, audio books and eBooks are displayed in multiple languages using a tab system

  • Above each video and above each eBook you can find tabs with available languages
  • The search function in the main menu (magnifying glass) can be used to search for all ACADEMY.WS content quickly and easily

  • An overview of all modules can be found on the start page under the menu item "Start"
  • You can find the download button in the navigation bar below the respective eBook

  • Clicking the --- button shows the "Download PDF File" item

  • The PDF will then open in a new window

  • Here is the download button at the top right to download the PDF document to the respective device and print it out
  • On the challenges page you will find a selection of all available challenges including explanations and tips for implementation

  • To participate click on the "I AM IN!" button

  • In addition, you can record experiences with the implementation of the challenge or any tips and tricks for others in the comments

Other

  • All news and best practice articles published on ACADEMY.WS can be found together on pro.earth
  • On the ACADEMY.WS homepage there is a clear list of the features and possibilities of ACADEMY.WS

  • In addition to this there is a form to request more information